Privacy Policy

At SANIMED, we believe that protecting your personal data is very important. We respect your personal privacy and ensure that the personal information you provide to us, including via this website and through user actions, and the information already in our possession are treated confidentially in accordance with the General Data Protection Regulation (GDPR) .

You may view this website anonymously.

If you submit an (online) contact request through this website, we may ask for your name, company name, phone number, email and mailing address. We use these details to provide and administer the requested service. We will not disclose any personal data to third parties, except where obligated by law or a court order. In addition, we may also ask you for information about your pet, such as its breed, age and interests. We use this information to improve our service to you. We will not contact you with unsolicited offers. We will only contact you with your consent.

For technical and operational reasons, it may be necessary to relay personal data to servers in the United States or other countries outside of the EU. In these cases, we take appropriate measures to ensure maximum protection for your data.

What does the General Data Protection Regulation (GDPR) mean for you as a consumer?

On May 25, 2018, the General Data Protection Regulation (GDPR) came into force. This means that starting from this date, the same privacy regulations apply throughout the European Union (EU). As a consumer, this gives you more options to stand up for your rights related to personal data processing. Through this regulation, privacy laws have been strengthened and expanded. Therefore, we will only use your personal data with your consent. You also have the right to be forgotten and the right to data portability, which means you can contact us at any time to delete your personal data or (under certain conditions) to gain possession of your personal data in a standardized format.

What are personal data?

Personal data are data that can be traced to an “identified or identifiable natural person”. This means that the name of the person to which the data pertain is known, or can be found out. Some examples of personal data are a person’s name, home address or email address.

How does SANIMED handle your personal data?

We process your data with care and in accordance with the GDPR. This means we will ask for your consent to process your personal data, and we will only use your personal data for the purposes for which you have granted your consent. For instance, if you enter your name and address so you can receive certain information, we will not use these details to send you any other information (unless you ask us to).

What are “cookies”?

Practically all websites use cookies, and this one is no exception. Cookies are small, simple files that are stored on your computer’s hard drive or memory. Cookies do not harm your computer or the files stored on it. Cookies are not personalized, so they do not contain any names or email addresses. It is just a number that helps us to recognize your computer. Cookies are used to record the preferences you indicated for a particular service or web page. They are also used to tailor advertisements on the various websites you visit to your needs and interests. You can turn cookies on and off in your browser settings.

How long will my data be stored?

Your personal data will be stored as long as the purpose for which they were collected applies. You can withdraw your consent at any time by contacting us. We will then destroy or anonymize your data.

We are available by telephone on business days from 8:30 am to 5:00 pm at +31 (0)413-229443.